Responsible Gaming

Gambling Should Be Entertainment, Not Income

We are committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or attending a sporting event. It should never be considered a way to earn money or solve financial problems.

The odds in all casino and betting games are designed to favour the operator. Over time, the house always wins. Only gamble with money you can afford to lose.

Age Verification

All gambling in the United Kingdom is strictly limited to individuals aged 18 years or over. This is a legal requirement to protect young people from the risks of problem gambling.

If you are under 18, you are not permitted to access any betting or casino services. Licensed operators are required to verify your age and identity before allowing you to place bets or play casino games.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone else, it may indicate problem gambling:

• Gambling with money intended for essential expenses (rent, bills, groceries)
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount of time or money spent
• Feeling irritable or anxious when unable to gamble
• Needing to gamble with increasing amounts of money for the same level of excitement
• Failed attempts to cut back or control gambling
• Neglecting work, school, or personal relationships due to gambling
• Borrowing money to fund gambling activities
• Using gambling as an escape from stress, anxiety, or depression
• Experiencing mood swings related to gambling wins and losses

If you recognise these signs, it's important to seek support immediately.

Self-Help Tools

Responsible betting operators provide tools to help you maintain control of your gambling. These include:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a given period
• Session Limits: Set a time limit for your gambling sessions to prevent excessive play
• Reality Checks: Receive regular reminders during play about how long you've been gambling and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from betting accounts

If you choose to use these tools, take them seriously and review your limits regularly to ensure they remain appropriate for your circumstances.

Support Organisations

If you're struggling with problem gambling, professional support is available. The following organisations provide free, confidential help:

United Kingdom

• GamCare – Free counselling and information service
  www.gamcare.org.uk
  Phone: 0808 8020 133 (Monday–Friday, 9am–5pm)
• GamStop – UK National Self-Exclusion Scheme
  www.gamstop.co.uk
  Self-exclude from all licensed UK gambling operators simultaneously
• Gamblers Anonymous – Peer support and 12-step programme
  Phone: 020 7384 3060
• National Problem Gambling Clinic – NHS specialist treatment
  Phone: 020 7054 2000

Other Regions

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

If You Need Help

Please reach out today. You are not alone.

Problem gambling is a treatable condition. Help is confidential, non-judgmental, and available 24/7. Whether you're experiencing mild concerns or serious difficulties, professional support can make a real difference.

Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk to speak to a counsellor now.

Alternatively, register with GamStop at www.gamstop.co.uk to exclude yourself from all UK-licensed gambling operators.